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Can you trust your repairer?

It's not uncommon for some devices to have a propensity towards getting damaged. Some devices just seem to feel the effects of gravity more than others. So, it's also not uncommon, as a repairer, to fix a device that has been to another repairer before.

Time and time again, I see phones and tablets, that were supposed to be returned to their owners in the best possible condition, returned in a sub-par state. Granted, there are some more extreme damages that have limited repair options.  I am talking about the ones where the repairer has accidentally damaged a component themselves, and then simply covered it up.

Here is an example of what I mean:


This is a Wifi antenna for an iPad 2. The bottom one is an example of a good antenna (the red and blue bits are protective films that get removed when installed). The top one is the antenna taken out of the customers iPad which had been previously repaired at a different repairers where it's clearly been torn right in half!

The Wifi antenna has adhesive on both sides, so it is easy enough to tear the antenna when removing the glass. The right thing to do, as a repairer, is replace the now damaged component. The wrong thing to do is to reassemble the iPad, leaving the customer with reduced performance, and not say anything. (The best thing is to just remove the glass with more care and not break stuff!)

It's only when the device is taken to another repairer that the issue is discovered, all the while the customer was thinking it was his own fault, for initially damaging the iPad, that the Wifi reception wasn't working as it should.

At Techrevive, we are absolutely committed to the highest quality repair jobs and the utmost honesty. We also have a policy that all repairs must aim for as close to 100% brand new as possible. Our technicians are not happy unless we have done absolutely everything to reach this goal.

Here is a picture of the Wifi antenna, properly replaced like it should have been in our customers iPad. Proper function has now been restored.


It's actually shocking how many times we have discovered devices not repaired properly. Here is another example:



We hold our reputation and our trustworthiness above all else. This is why we brand ourselves as the Smart Choice for phone repair in Geelong. Because your expensive device deserves a higher level of attention to detail, and at Techrevive, it will get it. 

Still not sure? Just check out some of our reviews from our 5 star customers:

Just had my phone repaired, super fast and fantastic service!!! Highly recommend :)

Big thanks to Anders and Kyle for their fast, professional and friendly service when my phone needed some TLC. Came away with my phone looking brand new and running like a dream. Highly recommended!

Just had the screen on my G2 replaced in no time. Even offered a replacement phone. Great service from Kyle and Anders. Will definitely recommend

Just had the screen on my iPhone 5s replaced. Super fast and easy. Thanks heaps Kyle for your great service, hope I don't need it again but if I do I'll be back!!

Excellent customer service very polite and friendly definitely highly recommend.

Techrevive - The Smart Choice for Phone Repair in Geelong 
www.techrevive.com.au

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